4.9
gebaseerd op 387 reviews

I’ve usually had great experiences at this salon, which is why I keep coming back. Unfortunately, this was my second appointment with the same nail technician, and again I wasn’t satisfied. I had BIAB done on July 1st, and within 3 days, two nails had already started lifting/chipping at the tips. For an €80 treatment, I expected much better durability.

Marieta - 3 maanden geleden

Dear Marieta,

Thank you for taking the time to share your feedback. We’re very sorry to hear that you weren’t satisfied with the durability of your BIAB treatment.

We were unfortunately not aware of this issue, as we hadn’t been contacted about it. We take your feedback seriously. If possible, could you please send us a few photos of your nails at support@byfay.nl? This will help us better understand what happened.

Most importantly, we would love the opportunity to make this right. Please don’t hesitate to contact us directly by phone, email, or private message so we can discuss a suitable solution together.

Kind regards,
Team BY FAY

BY FAY®
Yvette - 4 maanden geleden

🫶🏽

BY FAY®

Not well done unfortunately, the gel polish came off after a week

Irmak - 4 maanden geleden

Hi! I’m so sorry to hear that. Thank you for letting us know.

We’ll make sure to do better at your next appointment and take extra care so your gel polish lasts much longer. We appreciate your feedback and look forward to seeing you again! 💕

BY FAY®

I was disappointed by the service, especially pedicure. The treatment was very limited.

Άρτεμις - 4 maanden geleden

Thank you for your honest feedback. We are sorry that the pedicure treatment felt limited and did not meet your expectations. Your comments are valuable to us, and we will review them with our team. We hope to have the opportunity to provide you with a better experience in the future.”🤍

BY FAY®
Jade - 4 maanden geleden

💕

BY FAY®

Reccomended

Armela - 4 maanden geleden

Thank you 🙏

BY FAY®
Yen-Ting - 4 maanden geleden

❤️

BY FAY®

Deskundig, fijn en schoon met prachtige nagels als resultaat. Ik kom zeker terug

Barbara - 4 maanden geleden

Bedankt voor je mooie review! 🌸 Wat fijn om te horen dat je zo tevreden bent met het resultaat. Je bent van harte welkom, we kijken ernaar uit je weer te zien!

BY FAY®

Heel fijne 1e salon ervaring, gel zit er super netjes op. Vriendelijke dames, zou zeker opnieuw gaan. Ook prima prijs/kwaliteit.

Simonetta - 4 maanden geleden

Wat fijn om te horen! 😊 Bedankt voor je mooie review. We zijn blij dat je tevreden bent met je gelnagels en onze service. Graag tot de volgende keer in de salon! 💕”

BY FAY®
Marta - 4 maanden geleden

🤍🤍

BY FAY®